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ϡϙ

ʞĥϙ šѨ ˜ (?) ÍͩϏ ʦæ Ÿ ç §Ϟ ɡ̙Ϗ:

" ( ! §Í, §Í ɞ Ϟ!) telemarketing "Ü" business strategy ϏÜ. telemarketing ə ¬ 㟠Ť ÜϞ ŧ ɨæɞ. ( " Ť¨ ϙ ɡ壙" Ž £ ÜϞŨ internet-ŎϏ ɡ!).

ììá ħ Ƭæ ʪϞ ۛ ̍ §Ħ Þ ϞϙəÞ. ̍ Ť Ϟ..." (˜Ũ ç¬, ìŏ § ƙʍͦ urgent Í «͍ §ñ͜ ύ!).

§ roommate cordless phone ʜè "telephone ʧ Ğ Ϟ ®" ϞĨ ɱ. Ϟ telemarketing case . ¬ ìŏ Ĭō phone. ìŏ éϙ . " ˧ .. .. ..?" ʧ ŸϜ ʬ ÏϞ Ϝ. ͡ ÏϏ ", !" Ϗ . љ Ϥ« (Ϗ):

Business Representative: Hello Sir! This is.., calling from MCI Worldcom. Do you make any long distance phone calls from your home telephone?

Yeah I do! (Ϝ ѩ ɦʞ, ®  Í  çÜ £!) , "ʞ, ͙ ƍ љ ʳ " Ũ Ï ō!

B.R.: Nice to know that, sir! We know from your telephone bill that your current long distance company is AT&T. Is that right?

" ɨì ŏŜ ¦?" Ũ ō Yeah! ō.

B.R.: Thank you, sir! I have an excellent offer for you. You can reduce your phone bill by choosing MCI Worldcom as your long distance company. We offer you long distance calls to all other states for 7 cents a minute, and...

ϙ ™ Í ħÜϏ ݍ ʬ "Excuse me, but we pay only 5 cents a minute on our plan" ͞© ̧ ʬ, " § ɨš ž ť! ύ ũ ͍ ř "Have a nice day!" Ϟ" ō. ™ ® ̞ ʬ ( ʳōϙ,  ) Ϟ Ϟ Ƴ (™) . Ϟō œ ̛ϙ...

B.R.: Sir, but the amount you pay per month is more on that plan. And I guess you make international calls too? ϙ ¦ ϜŨ͍ ֍. ɨó Ϗ §¨Ϟō č , "Yeah, we makes calls to India frequently" . ĩ, љ book ͜™ Ÿ§Ϗ!

B.R.: Great! Sir, we have a plan in which you'd pay only 39 cents a minute. I guess you're paying AT&T 55 cents a minute in your deal. Is that right?

39 cents ěžϨ áϞ ɩ. Í ( ¨ ìϣ 2000) calling cards ƙ Ϝ ѩ rate ʞ ϙæ ¨ ɦÍ! Ϟō, "Can you tell me more about the plan?" .

ŧ Ƭ ç Ğ ¨Ϝ Ϟ ÏϞ ™Í! Plan Ϝ ɱ я.

ũœ ¨ ʳ ɡ representative ʧ, phone number Ĭō. roommates ŏӧÜ , ̬ŏŨ ʩ çō, 39 ϙæ, 7 long distance calls ʥ regular  ¤ çō ӧ Ĭō number call ʬ ɱ "We'd like to go ahead with the plan" . " ɨŬŧ ũ ©" smile Ïè formalities ɱ ( Ϝ Ŏ ž ō èá۬). ũϜ ʬ , Ü "! ύ ɨ Ϝ ÏŨŜ¦ ?" Ϩ, ɨŏŨ ÙéÙÏ Ϟ ō!

...љÜ ì¡ я ϙʞ. , Ĝžʩ ۨ ¥¦Ϩ extend љ ŞϞ!

 plan ¨ƍ details ͬ ֦, Ϝ Ï ž¡ Ũ. ϞŨ Ƭ "India: 53 cents/minute" Ϟ!  ֧Ϝͣ ͡ ƙ , MCI WorldCom ® toll-free number ¨ ʬ  Şãϙ Ť© ۍ. "?" ÏÜ Ÿ ð çÏ ʬϞ. ʥ "It's impossible that I told you the other day that it was just 39 cents/minute! We never had such a plan, and sir, it's lesser than calling cards! The market could never offer such a price!" , ħɨ ? Ğ ʬʬ! ͜ "You can talk to my supervisor, sir, with whom you talked the other day when you signed up for the plan" ʬ §ō. Ϟō Þ, ™ Ïʞ, Ïʞ Í . ! ž Í ʍ "You might have a taped conversation with you. Check that please" ۬ œ ʳ. , ™Í ʡ ͧ ʞ. ͧ Í Ϟ ® ÏÜ " ɦ, ©¨ ϣ " Ϗ . . ũœ ¨ ɦʞ ϡ ! ʳ ™Í.

§ £ ɡ ¥ ̧͙ (™ ̧ʞ, ̧Í !). Ş ñž ʳ™. "¥ƨŏ rate , ® Ϟ £ č §Í . ¨ ž." Ϗ . ", Ϟ, ™ ɮ Ϟ " Ũ ō ˍ œ "That's okay! I am not going to stay with you guys either, I'd revert back to my previous long distance provider AT & T." . ĩ , Ϟō è ɞçì ™ ύ Ï ʥ ¦ ìç! , ͦϞ.

Ϟ AT&T call ʬ ® œ deal ō. ™ ۍљ ¥ɜ ɡ ( ¥ɜ ¥ŎϏ ɡÏʩ žϙ £! ʬōϙ!), deal . љ Ÿ ë ™ Í ɏ call ʬ ™ ʥ MCI Worldcom § - č ó, ó ! "ͩͦ ͙, ͙ ʍ͜ ɨ?" ʥ ōͨʞ. Ü ™ chance Í ™ ʳ™! ũœ, local call provider BellSouth ʬ long distance company §Ϟ, AT&T Ϟ ɱ. љ ® settings §ì long distance company § records͍ ў! Ϗ! ³ Bellsouth ™, AT&T ™ Ğ ŧ ¨ ƙ §¨ ʳ§! ʥ ", ϡ §֍  ™ 39 cents/minute Ũ" ōͨʞ.

ħ Ƭ ™  ɡ ʞ ( 25, 2001) long distance company §  (ã 16, 2001) 53 § ™. ͞ãͥ ʬ č 25 Í ɨŬ , £ § ʳ ! ƙ ϡĨ Ϩ ʬ AT&T ™ Bellsouth Ğ ʳ. Bellsouth ™ "technical difficulties" ™, MCI ™  ϣϟ ʞ ̥™! ŜÍ ʣŨ ̍!

...Ϝ ɡ ˜ Íͦ Ÿ § ϙ - "55 ֩® AT&T ʥ? 53 ? Ü, Ϟō ֥? ...Ÿ ɨì ɡ͜ mail account junk mail Ŝ ¦!" mail id ƙ Ϝ ŧó £ ¡ ۍϞ ɱ "љ ϙ , within U.S. call ɦÍ ϙ ѩ! Ü  §ď Ϟ Ù!" !

" Ĝ ?" Ï ¨˜ř Ϗ Ƭ "ŧª ЎÍ ¦!" ŏ™ .

... § ύ͡ë !